Support

Please gather all the information you can about your issue.  Please let us know about any changes to your PC or your network.  The more you know about what is wrong the more efficiently we can get you going again. 

If you've receive an error get the file name and error code.  If possible, take a screen shot of the entire screen showing the error. 

By Phone:                                                                                                                                                                     
205-384-1000

By E-mail:
support@timesavers.net

Good Practices

• Have a daily full backup plan and monitor it.
  
• Make sure all users log out of SouthWare before they leave for the day.